Digital Workforce as a Service

AI workers that join your team

Digital employees with clear roles, connected to your systems and supervised by your people. We deploy, monitor and improve them continuously, so you get the capacity without having to run AI operations yourself.

How it fits together

Capability, solution and service

Three related ideas, each with a distinct job.

Capability

Multi-Agent Systems

The engineering: specialised agents that collaborate through orchestration, shared context, tools and approvals.

Solution

Digital Workforce

The business outcome: role-based digital workers that take on real work in your operations.

Service

Managed AI

The way it's run: we operate, secure and improve your digital workers for a monthly subscription.

Digital worker roles

Who can join your team

Each digital worker has a defined role, its own permissions and a clear escalation path to a person on your team.

Customer Service Agent

Answers enquiries, researches orders, prepares responses and escalates exceptions.

Operations Agent

Tracks orders, identifies fulfilment issues and monitors workflows.

Inventory Agent

Monitors stock, shortages, replenishment and inventory discrepancies.

Finance Agent

Summarises financial data and tracks receivables, costs and anomalies.

Sales Agent

Qualifies leads, researches prospects, prepares outreach and supports CRM workflows.

Marketing Agent

Produces content, analyses campaigns and identifies optimisation opportunities.

E-commerce Agent

Improves product descriptions, monitors catalogue quality and analyses conversion.

Management Advisor

Prepares executive briefings, highlights risks and suggests actions.

Knowledge Agent

Searches internal documents, summarises information and answers internal questions.

Compliance Agent

Reviews documents and workflows against defined policies and escalates potential issues.

Safe adoption

Autonomy is earned, step by step

Digital workers start by observing and advising. They take on more responsibility only as they prove reliable and you approve it.

Analyse

Read-only access. The worker studies your data and processes and reports what it finds.

Recommend

It proposes responses and actions, and your team decides.

Act with approval

It carries out approved actions and runs workflow automation under supervision.

Operate

It works with more autonomy inside agreed limits, escalating exceptions to people.

Managed for you

What the subscription covers

Setup fee plus a monthly subscription. We handle AI operations, so your team can focus on the work.

Monitoring & evaluation

We track performance and quality, and test changes before they reach your workers.

Security & permissions

Each worker gets only the access its role needs, with full audit trails.

Cost & model management

We control usage costs, route work to the right model and roll out updates safely.

Continuous improvement

We refine prompts, tools and workflows as your business and the technology change.

Service families

Ways to work with us

Digital Workforce as a Service

Subscription-based digital employees in specialised roles across customer service, operations, finance, marketing, sales, inventory and management support.

Managed Multi-Agent Solutions

Coordinated agents that analyse information, delegate tasks, execute workflows and escalate decisions to people when necessary.

AI Operations & Agent Management

Already running agents? We take over monitoring, evaluation, security, cost control, model routing and optimisation.

Managed AI Assistants & Copilots

Internal knowledge assistants, customer-facing chatbots, management advisors and role-specific copilots.

Hire your first digital worker

We'll help you pick the role with the clearest return and show you how it would work with your systems.

Book a discovery call